Privacy Policy

Detail Solutions is a technology company based in the Kingdom of Saudi Arabia. In this policy, “we”, “us” and “our” refer to Detail Solutions, and “the website” refers to detailsolutions.sa.

You can reach us about anything in this policy at info@detailsolutions.sa.

Information you give us: when you use the contact form or email us, we receive the details you choose to share, such as your name, work email, company and the content of your message.

Information collected automatically: like most websites, our hosting infrastructure processes technical information needed to deliver pages securely, such as IP address, browser type, device information and the pages requested. We do not use this information to identify you.

We do not use advertising trackers or third-party analytics on this website.

We use the information you send us to respond to your inquiry, to discuss our products with you, and to keep a record of our correspondence.

We use technical information to operate, secure and improve the website, and to diagnose problems.

We do not sell personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

We process personal information in accordance with the applicable laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law, on the basis of your consent when you contact us, and our legitimate interest in operating and securing the website.

We share personal information only with service providers who help us run the website and our communications, such as hosting and email providers, and only as needed for them to provide their services to us.

We may disclose information where required by law or by a competent authority.

Our service providers may process information inside or outside the Kingdom of Saudi Arabia. Where information is transferred, we take reasonable steps to ensure it remains protected in line with applicable law.

We keep correspondence for as long as needed to respond to you and to maintain reasonable business records, and then delete it. Technical logs are kept for a limited period for security purposes.

The website uses a single cookie to remember your language preference (English or Arabic). It contains no personal information and is kept for up to one year. You can clear it at any time in your browser settings.

Subject to applicable law, you may ask to be informed about how your information is processed, to access it, to correct it, or to have it deleted, and you may withdraw your consent at any time.

To make a request, email info@detailsolutions.sa. We will respond within a reasonable time.

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

The website is intended for businesses and is not directed at children. We do not knowingly collect information from children.

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Questions about this policy can be sent to info@detailsolutions.sa.